IBM Watson Assistant Methodology

Unit 1: Watson Assistant Essentials • Understand assistant use cases and solution patterns • Understand necessary data collection processes • Understand IBM Watson Assistant vocabulary  • Create a dialog skill • Define Intents and entities Unit 2: Building Dialog Nodes • Explain how to write dialog content  • Describe default node features • Demonstrate how to edit a node • Edit context variables • Describe how to direct dialog flow • Demonstrate next action options Unit 3: Dialog Options • Define the options panel • Describe webhooks • Describe disambiguation • Describe autocorrect • Describe irrelevance detection Unit 4: Slots and Digressions • Define the slots functionality • Identify use case for slots • Demonstrate slots • Define digressions funcationality • Identify uses for digressions • Demonstrate digressions Unit 5: Deploy and Manage • Describe how the IBM Watson Assistant API calls work • Describe five best practices of UI design for Assistants • Explain how to deploy and manage an IBM Watson Assistant

The audience for this training includes: • Business decision makers looking for details on applications to increase employee productivity, optimize business processes, and improve the customer experience • Subject matter experts who collect user input and craft dialog for the solution • Developers who integrate front and back-end systems with corporate software • Designers who create user interfaces for applications • Performance managers who set goals and track success

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Watson Assistant Essentials Building Dialog Nodes Dialog Options Slots and Digressions Deploy and Manage