Module 1: Introduction to Workflow Planning and Design
- Course Objectives
- Describe the importance of Workflow
- Describe the different stages of a Workflow
- Understand Workflow Actions
- Describe different Workflow components
- Understand Sample Workflow
Module 2: Introduction to Workflow Designer
- Workflow Designer Application
- Different tabs available
- Use of fields
- Use of Actions
- Workflow Processes
Module 3: Workflow Administration
- Workflow Administration application
- Use of Workflow Administration
Module 4: Roles in Workflow
- Role Usage
- Role Types
- Permissions and Workflows
- Person Groups
- AUTOACCEPT and AUTOREJECT Roles
Module 5: Actions in Workflow
- What are Actions?
- Different Types of Actions: Application Actions, Set Value, Change Status, Action Groups, Command Line Executable, Automation Script Action, Custom Class Action
- Using Actions in Applications
Module 6: Condition Nodes
- Concept of Condition Nodes
- Creating Condition Nodes
- Condition Node Configuration
- Different types of Conditions
Module 7: Task Nodes
- Task Node Overview
- Creating Assignments
- Conditional Assignments
- Assignee Relationships
- Calendar Based Assignments
- Escalating Assignments
- Advanced Task Usage
Module 8: Manual Input Nodes
- Using Manual Input Nodes
- Configuring Choices
- Example Configuration
- Conditional Options
Demonstration: Creating a Simple WorkflowStudent
Exercises: Lab 1: Simple Workflow
Module 9: Escalations in Workflow
- Benefits of Escalations in Workflow
- Different ways of launching workflows
- Escalate the Assignment of a task
- Initiate a Workflow using Escalations
Module 10: Interaction Nodes
- Message Display
- User redirection
- Triggering an Application Action
- Triggering another Workflow
Demonstration: Interaction Nodes
Module 11: Workflow Subprocesses
- Concept of Condition Nodes
- Creating Condition Nodes
- Condition Node Configuration
- Different types of Conditions
Module 12: Wait nodes
- Concept of Wait Nodes
- Properties of Wait Nodes
- Use of Wait Nodes
Demonstration: Subprocess Nodes
Student Exercises: Lab 2: SR Workflow
Implementation Consultants, Administrators, Technical Sales, System Users