IBM Sterling Order Management (V9.5) Inventory Management and Order Management Business Rules

The following topics will be covered during this course:

• Course Overview
• Unit 1: Order Management Basics
  • Lesson 1.1: Order Management Overview
  • Lesson 1.2: Inventory Management
  • Exercise 1.2.1: Inventory Management
• Unit 2: Order-related Configuration
  • Lesson 2.1: Sales Order Specific Configuration
  • Exercise 2.1.1: Sales Order Specific Configuration
  • Lesson 2.2: Sourcing and Scheduling Rules Configuration
  • Exercise 2.2.1: Sourcing and Scheduling Rules Configuration
  • Lesson 2.3: Order Fulfillment Rules Configuration
  • Exercise 2.3.1: Fulfilling an Order
• Unit 3: Service Capacity Configuration
  • Lesson 3.1: Service Capacity Configuration
  • Exercise 3.1.1: Create a Resource Pool
• Unit 4: Payment Rules Configuration
  • Lesson 4.1: Payment Rules Configuration
  • Exercise 4.1.1: Process Payments and Create Invoices
• Unit 5: Managing Returns
  • Lesson 5.1: Managing Returns
  • Exercise 5.1.1: Managing Returns
• Course Wrap-up

This course is designed to enable developers and implementers of Sterling Order Management to configure Sales Order management rules and administer the order fulfillment process.

Before taking this course, students should have completed:

• 6F91G – Configuring Participant Modeling, Process Modeling, and User Security instructor-led course (6F91G)
• 6F92G – Configuring Item and Pricing instructor-led course (6F92G)

After completing this course, students should be able to:

• Configure rules related to inventory in the Global Inventory Visibility application of Sterling Selling and Fulfillment Foundation.
• Configure business rules related to Sales Orders including, order creation, modification, and monitoring in the Distributed Order Management application of Sterling Selling and Fulfillment Foundation.
• Configuring sourcing and scheduling rules for an order.
• Configure rules related to resource pools and resource capacity to fulfill service requests.
• Configure payment processing-related rules such as payment types, financial rules, authorization and invoicing rules.